Quote:
Originally Posted by W E W tastronk
No, this doesn't fly. People aren't getting refunded out of courtesy, or out of good will to the community... People are getting refunded because it's their money. They have a right to their money back. This wasn't some sort of venture capitalism thing where people are buying shares to invest in this event - this is people buying a product or service they didn't receive. Any and all costs fall on the business (especially if said business protects the individual from liability). There is no jumping of the cart - they are using legal tools to get back what is legally theirs. There is no real issue here.
You also have a length of time with your credit card to file that chargeback, otherwise you won't be able to after that. I imagine there is also some sort of practical limit to any reports to the RCMP and what not.
As far as the landowner comment goes, he very much could attempt to sue for damages. Canada is a bit weird with punitive damages and you have to very clearly prove damages. Not just lost profit, but actual damages. Owning a bunch of assets you can sell or use at future events as your "damages" might not convince a judge in small claims court.
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I agree completely. People are entitled to a 100% refund but it kind of looks like a blood from a stone situation. So you can trust the guy to work it out and pay you or you can do a chargeback and get blacklisted by his terms. But if you didn't trust the guy at that point why would you be signing up for future events.
It's super easy to Monday morning quarterback this stuff and I don't plan to do that. I think it would be great though if out of this thread there could be a best practices guideline for hosts planning a similar event. At some point some other event will get rained out or have a forest fire close the area or have some other act of god pull the plug.